This policy explains how Keystone Escrow handles information when you use the escrow platform.
Information we collect
We collect account details such as your name, email, contact information, login and security data, identity-verification information, funding and payout records, device or access logs, and the content you add to deals, disputes, support requests, and deal messages.
How we use information
We use information to operate accounts, match invited counterparties, protect and release escrow funds, process funding and payouts, review disputes, prevent fraud, secure the platform, provide support, meet legal obligations, and communicate important account or deal events.
How information is shared
Relevant deal terms and messages are shared with the buyer and seller on that deal. Information may also be shared with payment, identity, hosting, communications, security, analytics, and professional-service providers where needed to operate the platform, and with authorities where legally required.
Retention
We retain information for as long as needed to provide the service, preserve transaction and dispute records, meet legal or accounting requirements, enforce agreements, and prevent abuse. Retention periods vary by record type and jurisdiction.
Security
We use access controls, authentication, transaction-state controls, and operational safeguards designed to protect information. No internet service can guarantee absolute security, so you should use a unique password and enable available account-security features.
Your choices
Depending on your location, you may have rights to access, correct, delete, restrict, or receive a copy of personal information, or object to certain processing. Some transaction records may need to be retained even after an account request.
Contact
Send privacy questions or requests to support@keysescrow.com.